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Cisco Bug: CSCuj42633 - RU Upgrade Times Out In 9.x and 10.x on Large DB

Last Modified

Jan 23, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Upgrade to 9.x and 10.x from older release with a VERY LARGE DB fails due to timeout in DB RU phase

VERY LARGE DB upgrade to 9.x or 10.x.  Sample was 160K users and 60K - 70K devices. if destination version is prior to 10.0(1.10000-24), counts may significantly lower.  Note please verify VMware setting and health prior to considering this a bug.  Bad VMWare configuration will produce similar symptoms, but should be resolved independently to avoid future issues.
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