Preview Tool

Cisco Bug: CSCuj42551 - Precision Queue not sync'd

Last Modified

Apr 03, 2018

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

10.0(1) 9.0(2) 9.0(3)

Description (partial)

Precision Queues(PQ) not syncing causing Cisco Supervisor Desktop (CSD) to not accurately display all of the PQs within the Skill Groups pane as expected.

CAD supervisor desktop with Precision Queues
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.