Guest

Preview Tool

Cisco Bug: CSCuj42455 - chassis PSU Critical error: Upper non recoverable on all 4 PSU's

Last Modified

Feb 22, 2018

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

2.2(0.290)A

Description (partial)

Symptom:
Chassis with 8 blades and 4 PSU's in N+1 power policy

cc18-fi-1-A /chassis # show psu detail expand

PSU:
    PSU: 1
    Overall Status: Voltage Problem
    Operability: Operable
    Threshold Status: OK
    Power State: On
    Presence: Equipped
    Thermal Status: OK
    Voltage Status: UNR
    Product Name: 2500W 200-240VAC PSU for UCS 5108 Blade Server Chassis
    PID: N20-PAC5-2500W
    VID: V02
    Part Number: 341-0293-07
    Vendor: Cisco Systems Inc
    Serial (SN): DTM134000QM
    HW Revision: 0
    Firmware Version: N/A

    PSU: 2
    Overall Status: Voltage Problem
    Operability: Operable
    Threshold Status: OK
    Power State: On
    Presence: Equipped
    Thermal Status: OK
    Voltage Status: UNR
    Product Name: 2500W 200-240VAC PSU for UCS 5108 Blade Server Chassis
    PID: N20-PAC5-2500W
    VID: V02
    Part Number: 341-0293-07
    Vendor: Cisco Systems Inc
    Serial (SN): DTM134000QU
    HW Revision: 0
    Firmware Version: N/A

    PSU: 3
    Overall Status: Voltage Problem
    Operability: Operable
    Threshold Status: OK
    Power State: On
    Presence: Equipped
    Thermal Status: OK
    Voltage Status: UNR
    Product Name: 2500W 200-240VAC PSU for UCS 5108 Blade Server Chassis
    PID: N20-PAC5-2500W
    VID: V02
    Part Number: 341-0293-07
    Vendor: Cisco Systems Inc
    Serial (SN): DTM134000QT
    HW Revision: 0
    Firmware Version: N/A

    PSU: 4
    Overall Status: Voltage Problem
    Operability: Operable
    Threshold Status: OK
    Power State: On
    Presence: Equipped
    Thermal Status: OK
    Voltage Status: UNR
    Product Name: 2500W 200-240VAC PSU for UCS 5108 Blade Server Chassis
    PID: N20-PAC5-2500W
    VID: V02
    Part Number: 341-0293-07
    Vendor: Cisco Systems Inc
    Serial (SN): DTM133900W3
    HW Revision: 0
    Firmware Version: N/A
cc18-fi-1-A /chassis #
cc18-fi-1-A /chassis #
cc18-fi-1-A /chassis #

Conditions:
cc18-fi-1-A# show fault severity critical
Severity  Code     Last Transition Time     ID       Description
--------- -------- ------------------------ -------- -----------
Critical  F1236    2013-09-24T02:28:30.261   4366149 Health LED of server 1/2 sh
ows error. Reason: P1_THERMTRIP_N:Sensor Limit Exceeded; P2_THERMTRIP_N:Sensor L
imit Exceeded;
Critical  F0391    2013-09-23T03:51:19.682   4093826 Power supply 4 in chassis 1
 voltage: upper-non-recoverable
Critical  F999693  2013-09-22T17:55:37.145   4244125 [FSM:FAILED]: update fabric
 interconnect image(FSM:sam:dme:MgmtControllerUpdateSwitch)
Critical  F999693  2013-09-22T15:22:02.226   4227511 [FSM:FAILED]: update fabric
 interconnect image(FSM:sam:dme:MgmtControllerUpdateSwitch)
Critical  F0391    2013-09-16T19:19:24.196   4093825 Power supply 2 in chassis 1
 voltage: upper-non-recoverable
Critical  F0391    2013-09-16T19:18:13.929   4091316 Power supply 3 in chassis 1
 voltage: upper-non-recoverable
Critical  F0391    2013-09-16T19:18:13.927   4091315 Power supply 1 in chassis 1
 voltage: upper-non-recoverable
cc18-fi-1-A#
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.