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Cisco Bug: CSCuj42339 - Provisioning Forced offnet feature via CUCDM doesn't work

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

9.1(1)

Description (partial)

Symptom:
Provisioning Forced offnet feature (i.e. internal HCS user calls PSTN number of another HCS user) via CUCDM doesn't work

Conditions:
Login to CUCDM
Navigate to Provider Administration -> Provider Countries -> Choose Country e.g. United Kingdom -> Forced Offnet Button at the top -> add a prefix e.g. 44208

Make a call to the PSTN number 442087621120 (a ddi of a HCS user) from another HCS extension. Running a trace in the PGW shows the call is forced ONNET instead of OFF NET.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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