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Cisco Bug: CSCuj42339 - Provisioning Forced offnet feature via CUCDM doesn't work

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Provisioning Forced offnet feature (i.e. internal HCS user calls PSTN number of another HCS user) via CUCDM doesn't work

Login to CUCDM
Navigate to Provider Administration -> Provider Countries -> Choose Country e.g. United Kingdom -> Forced Offnet Button at the top -> add a prefix e.g. 44208

Make a call to the PSTN number 442087621120 (a ddi of a HCS user) from another HCS extension. Running a trace in the PGW shows the call is forced ONNET instead of OFF NET.
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