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Cisco Bug: CSCuj42317 - Unable to receive calls on CTI Remote Device

Last Modified

May 04, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(0.98000.310)

Description (partial)

Symptom:
Calls not offered to the remote destination of CTI Remote Device.

Conditions:
When the user has CTI Remote Device, Remote Destination Profile and Dual mode phone configured for the same user. And the remote destinations are shared in the form, for e.g. +14085551212 in CTI Remote Device and 914085551212 for RDP.
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