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Cisco Bug: CSCuj42117 - Troubleshooter warning about unassigned users

Last Modified

Jan 23, 2015

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.0

Known Affected Releases


Description (partial)

Troubleshooter warning about unassigned users when all users are assigned.

L2 upgrade performed.

All users are assigned to a redundancy group.

On IM&P Admin -> Diagnostics -> System Troubleshooter pate there is a warning related to Cisco Jabber Troubleshooter:

Test Description: "Verify whether Cisco Jabber users have been assigned (to a Presence Redundancy Group)"
Problem: "Users must be assigned to a Presence Redundancy Group in order for presence to work properly for those users."
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Bug Details Include

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  • Status
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