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Cisco Bug: CSCuj40627 - Touch Panel IGNORE button not working on CTS and TX endpoints

Last Modified

Oct 10, 2014

Products (1)

  • Cisco TelePresence TX9000 Series

Known Affected Releases

6.1.0 6.1.2

Description (partial)

Symptom:
The 'Ignore' button does not ignore or cancel a call to the endpoint when it is already in a call.  The screen "Incoming call..." screen is displayed, 'Ignore' is pressed but the far side endpoint will continue to ring the endpoint.  The "Incoming call..." screen will continue to be displayed.

Conditions:
When a CTS or TX endpoint with Touch Panel is already in a call and receives another call.
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