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Cisco Bug: CSCuj39942 - First SaaS SSO request fails while using MUS after surrogate expires

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

7.5.1-201 7.7.0-000 7.7.1-000 8.0.0-000

Description (partial)

Symptom:
When SaaS Single Sign On (SSO) URL is accessed immediately after surrogate timeout expiration, SSO does not work and results in authentication prompt for end users

Conditions:
The problem is seen when SaaS is configured for SSO along with Mobile User Security (MUS) and when the SaaS SSO URL is accessed immediately after surrogate timeout expiration
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