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Cisco Bug: CSCuj39465 - EDBS: DB operations from script continue to fail even after ext DB is up

Last Modified

Nov 28, 2013

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Calls that hits  an application that does external DB operations fail.

Conditions:
Calls hit applications that  use DB  steps to write/read data from external DB
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