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Cisco Bug: CSCuj39066 - CUCDM: error when modifying Reseller

Last Modified

Jun 06, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)ER5 8.1(2)

Description (partial)

Symptom:
error when modifying Reseller

Conditions:
he following error is displayed when trying to modify any field of the reseller (eg. email or telephone number): "Brand [default] in use by lower level, remove from level below before attempting to remove from here"

Steps to reproduce the problem:
1. Provision CUCDM up to Location with the following brand settings:
    - Provider (default, cisco)
    - Reseller (cisco)
    - Customer (cisco)
    - Division (cisco)
    - Location (cisco)
2. Try to modify any field of the Reseller, eg. Telephone Number
3. The modification fails with the following error: "Brand [default] in use by lower level, remove from level below before attempting to remove from here"
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