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Cisco Bug: CSCuj38632 - Camera information is not updated

Last Modified

Jul 22, 2014

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases

9.4(1.2)

Description (partial)

Symptom:
Steps:
1. On CUCM, enable Cisco Camera
2. Applications->Accessories->Cisco Unified Video Camera
3. Press Setup
4. On CUCM disable Cisco Camera and apply config
Result:
Phone quits Camera Settings and camera is not seen. --- Expected

5. On CUCM, enable Cisco Camera
6. Applications->Accessories->Cisco Unified Video Camera
7. Press Details
8. On CUCM disable Cisco Camera and apply config
Result:
It stays on Cisco Unified Video Camera Details and Camera status is In Service.   --- Error

Conditions:
See symptoms steps
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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