Preview Tool

Cisco Bug: CSCuj36753 - 6945 - Device pack document needs to be corrected for 9-3-3 firmware

Last Modified

Dec 03, 2013

Products (1)

  • Cisco Unified IP Phone 7900 Series

Known Affected Releases


Description (partial)


The above link  indicates there is no device pack available for 9-3-3 firmware of Cisco Unified phone 6945 for CUCM version 8.0.3

Device pack for firmware 9-3-3 for 6945 phones is required as per release notes.

Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Firmware Release 9.3(3) supports Cisco Unified Communication Manager 7.1.5 and later. 
Before deploying the 9.3(3) firmware, the Cisco Unified Communications Manager must be updated to the latest device pack.

The readme and release notes of 6945, 9-3-3 firmware asks to install the device pack for this firmware :

Readme of latest device-pack for CUCM 8.0.3 :

Contradictory statements in two documents for same firmware on same phones

Firmware upgrade on 6945 phones

Firmware -cmterm-6945-sccp.9-3-3-2-sr1.cop.sgn
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.