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Cisco Bug: CSCuj36256 - IP address change procedure should be fully documented in OS Admin Guide

Last Modified

Mar 01, 2018

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
IP address change in UCCX 9.0(2) does not complete successfully.

Conditions:
1) When following the IP address change procedure in the OS Administration Guide for UCCX and IP IVR

2) When following the IP address change procedure in the CCX Administration Guide for version 9.0(2), the commands "utils network host" and "set network ip eth0 <ip_address> <netmask>"
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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