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Cisco Bug: CSCuj35611 - AD with Kerberos user import with multi-domain Forest

Last Modified

Mar 27, 2015

Products (1)

  • Cisco TelePresence Management Suite (TMS)

Known Affected Releases

TMSPE1.1

Description (partial)

Symptom:
an error will be displayed in the Portal, and the following error will be shown in the tmsprovisioningextension.txt log:

c.c.t.m.u.exception.ExceptionWrapper - Unknown LDAP exception
c.c.t.m.u.exception.ExceptionWrapper - Settings: com.cisco.ts.mgmt.ur.model.UserImportSettings@32ad87e0

Conditions:
PE is configured for a user import type of Active Directory with Kerberos (Secure AD), and the Active Directory Forest consists of multiple Domains (a parent domain with one or more sub-domains), and the bind is toward the LDAP service (default port 389)
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