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Cisco Bug: CSCuj34995 - CCX puts 32 spaces in RTSP message with Russian text

Last Modified

May 15, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
CCX puts additional line with 32 space symbols (0x20) in the packet after Announce message to be played by TTS server.
The line can be clearly seen in packet dump and in MIVR log as well.

Conditions:
The message to be palyed is in Russian. There is no problem with English text messages.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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