Cisco Bug: CSCuj34958 - Reports continue to run impacting performance after initiator is closed
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
Symptom: In deployments using CUIC to run 'Agent Team Historical all fields report we sometimes see that the report tab will not refresh; it is waiting for the query to return. Conditions: Under load test condition, Check to see if you have a high CPU utilization of HDS & CUIC even after the reports are closed. The issue is not that the reports failed rather they were not cleaned up and negatively impact performance.
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