Guest

Preview Tool

Cisco Bug: CSCuj34421 - Voltron MC40 become unusable crashing had to reboot the phone

Last Modified

Sep 30, 2013

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.1(4)

Description (partial)

Symptom:
Voltron MC40 become unusable crashing had to reboot the phone

Conditions:
jabber restarting over and over 
User has voicemail but it's empty  (no new voicemail, no saved voicemail in his mailbox)
1. User received a call from farend
2. farend ended the call
3. receive a call from farend again
4. farend ended the call.

Current behavior: active call from jabber user does not disappear. phone looks connected but it's really not.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.