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Cisco Bug: CSCuj33723 - IPVMS Receive Stream Not Disconnecting Upon Hanging UP a Queued Call

Last Modified

Nov 14, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
Changes made to announcements are not getting reflected Intermittently.

Conditions:
Put the Caller in queue and ( set Initial Announcement for queuing-enabled Hunt Pilot calls on Hunt Pilot to "Play announcement if Call is queued"  )
Hang up the call exactly at the time greeting announcement is finishing.
This issue occurs because end of playing of greeting announcement and call getting disconnected , these two events are happening at the same time.
Due to  this race condition , RX stream opened for playing MOH audio is not closed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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