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Cisco Bug: CSCuj32654 - SSLGW Session Connect Failed Due To Invalid Cookie JSESSIONID

Last Modified

Oct 22, 2014

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

1.5.1.6

Description (partial)

Symptom:
CWMS is trying to use the cookie created by the extranet web portal. In the SSLGW we see that the apache is rejecting the session as we are using a invalid cookie.

Hence, the problem arise when the initial cookie set by the extranet Portal which provides auto-access requires the end user login. The cookie generated named JSESSIONID valid is invalid for the SSLGW Apache server where it cannot locate any Tomcat base on this cookie.

Conditions:
Using Extranet Portal for web based authentication before allowing access to internal CWMS site
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  • Full Description (including symptoms, conditions and workarounds)
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