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Cisco Bug: CSCuj32556 - Browser Issue on Phone page

Last Modified

Mar 13, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

OS :- windows xp,windows 8
Browsers :- Firefox 10.0,23.0 & chrome 26

•	On following the path https://cucmip/ccmadmin -> Device -> Phone.
Go inside any registered phone page & place the mouse cursor on any text box available on the phone page(ex :- MAC Address ,Description) 
and hit the ENTER key on the keyboard.

•	On hitting ENTER key, It displays pop up message ?

              "Unsaved Changes May Be Lost! Continue" With OK & Cancel button.

     On hitting Ok button,it displays  "Reorder Phone Button Configuration" page - which is wrong & unexpected.
         (Though  its highly unlikely that customer  hit enter key &  find this issue ).

Note :- 1) "Reorder Phone Button Configuration" page should shows up only when we hit 
           "Modify Button Items" button(under Association Information on the left side phone page). 
           2)  same is working fine in IE browser.

OS :- windows xp,windows 8
Browsers :- Firefox 10.0,23.0 & chrome 26
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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