Preview Tool

Cisco Bug: CSCuj31910 - CERT:CUP cert validation cancelled-user cannot resign without quitting

Last Modified

Jan 30, 2014

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases


Description (partial)

If user cancels the CUP server validation when client prompts, user cannot click on sign in again to get logged in. Also the error message says "Certificate not valid" which is not correct.

In CUP mode:
1. Launch the client and enter the username, password and server address
2. Click on sign in
3. When client prompts with CUP server cert to validate - click on cancel
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.