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Cisco Bug: CSCuj31088 - Cluster Manager does not update /etc/hosts during fresh install and RU

Last Modified

Oct 15, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Symptoms: After Fresh Installation of CUCM, the GUI is not accessible because of DB error.

1)Perform Fresh Installation of CUCM.
2)Access the CCMAdmin page..Database Communication Error is seen at the top left corner of the Login Page.

The issue is attributed to 
Hosts file - etc/hosts dos not have IP/Hostname and due to this database fails to initialize.

[root@nw043b-vcmb1 etc]# more hosts
 #This file was generated by the /etc/hosts cluster manager.
 #It is automatically updated as nodes are added, changed, removed from the cluster. localhost
 ::1 localhost

If this file is not updated with the correct value,its a platform issue.
 Database does not touch this file.
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