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Cisco Bug: CSCuj30633 - Unknown contact's presence does not update in chat window/list

Last Modified

Sep 19, 2013

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Unknown contact's presence does not update in chat window or chat list when no network.

1. CUP user A and B are not in each others' contact list.

1. A chats with B, stays at chat window/chat list;
2. A disable network, wait till offline;
3. Check B's presence in chat list/window.

Expect result:
1. B's presence turns to empty or offline.

Actual result:
1. B's presence keeps available.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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