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Cisco Bug: CSCuj29725 - Work number type displays as "Unknown" in recents

Last Modified

Sep 18, 2013

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

When user gets an incoming call from others, remote party's phone type may displays as "Unknown" instead of "Work".

Remote user's work number is ABCDXXXX in profile, but translate to DEFGXXXX according to dial rule inside company.

1.User gets an incoming call from remote user;
2. End the call and check recents.

Actual result:
1. Phone type of the call displays as "unknown" in recents, instead of "Work".
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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