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Cisco Bug: CSCuj29096 - Sound Alert Not Coming For Subsequent Chat - WIM 9.0

Last Modified

Feb 22, 2014

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases


Description (partial)

When a chat is received by an agent an audible alert is played, upon receipt of subsequent chat messages the audible alert is not played.

Chat is received by the agent and alert is played
Additional messages in chat are received and alert is not plyed
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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