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Cisco Bug: CSCuj28664 - Active deskphone call drops if accept auto upgrade

Last Modified

Dec 18, 2013

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.2(2) 9.2(3) 9.2(4) 9.2(5)

Description (partial)

Symptom:
If upgrade is available and client accepts to upgrade, client will exit after downloading and install new client but the active call will be terminated as well.

Conditions:
Jabberwin 9.2.2 is installed. User is in deskphone mode and on an active call. Check for auto updates.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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