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Cisco Bug: CSCuj28455 - Health monitor error messages with rev 01 tile pro compute cards

Last Modified

Apr 02, 2018

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU MSE 8510
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Known Affected Releases

4.3(2.17) 4.3(2.30) 4.3(2.32) 4.4(3.42) 4.4(3.49) 4.4(3.54)

Description (partial)

The following error message may appear on a Cisco TelePresence MCU 5300 Series running 4.4(3.54) or older:

1:23:00.295     HEALTH_MONITOR    Error    sensor CC0 T0 core failed: reading 1127.000000 mV should be between 980 and 1120 mV

In 4.4(3.54) and older, these messages may not be indicative of a genuine problem. An upgrade to the 4.4(3.57) release is advised so that genuine voltage problems are not masked by spurious error messages.

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