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Cisco Bug: CSCuj26306 - Internal SQL Error when Adding IOS Media Resources

Last Modified

Mar 30, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)

Description (partial)

Symptom:
Attempting to add a media resource to an IOS device (Network -> IOS Devices -> [IOS Device of Interest] fails with the following:

15915 Request Failed 	MaintainIOSHMRTranscoder
    =>  Entered at: 2013/08/14 19:42:15 CDT  (10.10.11.56)
  	
  	Internal SQL error - please contact your system administrator
    => Started at: 2013/08/14 19:42:15 CDT
  	    => End at: 2013/08/14 19:42:16 CDT
  	

15916  Driver_MaintainIOSHMRTranscoder 	F  	Internal SQL error - please contact your system administrator

Conditions:
United Kingdom (GBR) is not present in Dial Plan Tools -> Countries.
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