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Cisco Bug: CSCuj24199 - UCCX Installation on UCS fails due to CD ROM locked

Last Modified

Feb 13, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)SU1

Description (partial)

Symptom:
UCCX Installation on EsXi 4.0

Prompted twice to answer the VMware question:

"Virtual Machine Message
msg.cdromdisconnect.locked:The guest operating system has locked the CD-ROM door and is probably using the CD-ROM, which can prevent the guest from recognizing media changes. If possible, eject the CD-ROM from inside the guest before disconnecting.

Disconnect anyway (and override the lock)?"

Conditions:
UCCX Installation on ESXi 4.0
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Bug Details Include

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  • Status
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