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Cisco Bug: CSCuj24138 - Doc: CUCM bridge upgrade may fail with 72GB drives

Last Modified

Jul 07, 2017

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

When performing a Cisco Unified Communications Manager (CUCM) bridged upgrade on certain server models that have 72GB hard drives such as the MCS-7835-H2 or MCS-7835-I2.  The install.log file displays a message indicating that there's no more space left on the partition.

09/14/2013 11:46:02 IPM|Execute shell command "/usr/local/cm/script/ RU PostInstall /usr/local/cm/ /common/component/callmanager /common/log/install/capture.txt "|<LVL::Debug>
09/14/2013 11:46:04 IPM|capture: Locales are available check for spaceLocale migration cannot start as / is already full. Exiting from the scriptFree space available in / is : 0|<LVL::Debug>

CUCM bridge upgrade while using 72GB drives.  More likely if locale, devices packs, or large clusters are being upgraded as the TFTP data and databases are bigger.

The pre-check for available disk space is not accurate, leading to the upgrade starting and then failing part way through due to CSCub68116 - Devicepack does not provide size information for installation.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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