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Cisco Bug: CSCuj23429 - SNTC showing incorrect EC names thru EF

Last Modified

Feb 22, 2014

Products (1)

  • Network Level Service

Known Affected Releases

2.12 2.8(2)

Description (partial)

Symptom:
During customer company registration process,  SNTC showing customer install site name instead of company name. In fact it is the same company but having minor variation in the name displayed from cisco service contract center (CSCC) tool.

Conditions:
Very few customers may see issue of SNTC company names shown for registration using customer contract may not be matching with names displayed in CSCC.
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