Guest

Preview Tool

Cisco Bug: CSCuj22959 - ACE 4710 rebooted with Service "cfgmgr"

Last Modified

Feb 09, 2017

Products (1)

  • Cisco ACE 4700 Series Application Control Engine Appliances

Known Affected Releases

3.0(0)A5(2.1)

Description (partial)

Symptom:
ACE 4710 running version A5(2.1) rebooted unexpectedly.

Conditions:
last boot reason:  Service "cfgmgr"

`dir core:`

    15158  Sep 12 11:37:50 2013 debug_history.tar.gz
     2384  Sep 12 13:18:07 2013 SYSTEM_STATS
  1172544  Sep 12 11:37:53 2013 cfgmgr_log.1968.tar.gz
        0  Sep 12 11:37:54 2013 outstanding_syslogs

           Usage for core: filesystem
                    3261440 bytes total used
                  199835648 bytes free
                  203097088 bytes total

Core was generated by `/itasca/bin/cfgmgr'.
Program terminated with signal 11, Segmentation fault.

The accounting log for the context confirms the experience, that the device reloaded once customer applied the ?no inservice? to the rserver.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.