Cisco Bug: CSCuj22767 - Disabled DHCP setting on CP-7937G to be enabled when PoE reconnected
Mar 02, 2018
- Cisco IP Phone 8800 Series
Known Affected Releases
Symptom: The static IP address setting on CP-7937G changes to DHCP address if the PoE is unplugged and plugged back during boot-up. The disabled DHCP option shows up as enable DHCP with new IP address. Conditions: This only happens in certain timing -the PoE is disconnected and connected back while the phone screen turns to black- in boot-up procedure. And when you debug a phone using SSH, this is not reproducible.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases