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Cisco Bug: CSCuj21688 - 6921 Phones Unable to Parse the XML Query

Last Modified

Feb 22, 2014

Products (10)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6945
  • Cisco Unified IP Phone 6921

Known Affected Releases

9.3(3)

Description (partial)

Symptom:
For Cisco 6921 Phone, the phone sends HTTP/GET request to the application to retrieve the services XML. The application sends XML back to the phone but the phone is not able to display the page and sites with Requesting on the display.

Conditions:
The issue is only noticed with Cisco 6921 Ip Phones
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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