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Cisco Bug: CSCuj21271 - [v]app crash after webex login

Last Modified

Jan 28, 2017

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
app crash after webex login

Conditions:
Pre-condition:
install app or stop app and clean data

Steps:
1. open app
2. input correct cups email account in the first discovry page
3. input incorrect password in the password input pop up dialog
4. click "CUCM IM and Presence" 
5..it will pop up incorrect username or passord
6. back to manual login and click "Webex Messenger"
7. input correct webex account and passowrd

actual results :
app crash in contact list after login


Expected Results:
cannot crash
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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