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Cisco Bug: CSCuj20674 - SPA504G Phone default focus in Broadsoft ACD login softkey

Last Modified

Feb 22, 2014

Products (11)

  • Cisco Small Business SPA500 Series IP Phones
  • Cisco SPA301 1 Line IP Phone
  • Cisco SPA512G 1-Line GigE IP Phone
  • Cisco SPA514G 4-Line GigE IP Phone
  • Cisco SPA504G 4-Line IP Phone
  • Cisco SPA501G 8-Line IP Phone
  • Cisco SPA508G 8-Line IP Phone
  • Cisco SPA303 3 Line IP Phone
  • Cisco SPA502G 1-Line IP Phone
  • Cisco SPA509G 12-Line IP Phone
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Known Affected Releases

7.5.5

Description (partial)

Symptom:
ACD login and Agent State softkeys do not appear until the down arrow is pressed.  The first two soft keys are blank.

Conditions:
Voice Server: Broadsoft
Hardware: spa504G
Software: 7.5.5
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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