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Cisco Bug: CSCuj20293 - CUCDM Shared Line Settings Get OverWritten

Last Modified

Oct 29, 2014

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)

Description (partial)

Symptom:
When adding a new phone to a location and selecting a shared line that is already in use and has voicemail.  The Call Forward settings are over written for all appearances of that line.

Conditions:
Phone A has extension 1112223333 which call forwards on busy to 4445556666 and call forwards on no answer to voicemail.
Phone B gets added to the system and when registering selects the shared line of 1112223333.  When these tasks complete all line instances of 1112223333 have blank call forward settings.  All check boxes unchecked and all forwarding destinations blank.
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