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Cisco Bug: CSCuj20220 - ENH279 ENH362:Voicemail Email Notification not allowing blank From fi

Last Modified

Dec 03, 2013

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)ER6

Description (partial)

Symptom:
Details:
An error is encountered in Self Care when adding or modifying an Email
Voicemail Notification 

Prerequisites:
1. User with Voicemail account

Steps to Reproduce:
1. Attempt to Add an Email Notification to Voicemail account - leave the From
field blank
2. Add an Email Notification to Voicemail account with From field completed
3. Modify Notification leaving From field blank
Actual Results:  
Pop-up error: Failed to modify voicemail notification and Notification is not
added

Expected Results:  
Notification should be added without the From value

Workaround Available: Yes
Workaround Steps:
The Notification can be added in CUCDM

Conditions:
Details:
An error is encountered in Self Care when adding or modifying an Email
Voicemail Notification 

Prerequisites:
1. User with Voicemail account

Steps to Reproduce:
1. Attempt to Add an Email Notification to Voicemail account - leave the From
field blank
2. Add an Email Notification to Voicemail account with From field completed
3. Modify Notification leaving From field blank
Actual Results:  
Pop-up error: Failed to modify voicemail notification and Notification is not
added

Expected Results:  
Notification should be added without the From value

Workaround Available: Yes
Workaround Steps:
The Notification can be added in CUCDM
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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