Preview Tool

Cisco Bug: CSCuj20066 - Guest users show "expired" before their date of expiry

Last Modified

Mar 19, 2014

Products (1)

  • Cisco 4400 Series Wireless LAN Controllers

Known Affected Releases


Description (partial)

Guest users show "expired" before their date of expiry on WCS

1)	 Customer  is  having issues with guest users with the WCS environment. We have users that are showing "expired" on their accounts, however according to the advance tab it is showing the user has 20 days still before "expired". As soon as you hit "ok", the account then shows as "active" again.

For example . users that were created on 17/04 and 18/04 that expire after 60 days all expired on 16/05 and 17/05

2)User is not showing expired however when trying to login it gets denied. You hit save on the account and enter the same credentials and it works.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.