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Cisco Bug: CSCuj19642 - Notification not be dismissed, ring tone lasts 30 secs - Randomly, iOS7

Last Modified

Feb 02, 2015

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

10.5(0)

Description (partial)

Symptom:
slide the notification will bring the app to foreground but the notification will not be dismissed and ringtone not stopped. (even after user accept the call)

Conditions:
Steps to reproduce:
1. Jabber receives a call from peer
2. Slide the notification

Expected Result: Jabber should bring to foreground and incoming call view display and ringtone stopped

Actual Result: slide the notification will bring the app to foreground but the notification will not be dismissed and ringtone not stopped. (even after user accept the call)

Impact to User:
Ringtone didn't end and disturb user.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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