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Cisco Bug: CSCuj17613 - contacts not called with dialtime setup and callback setup time in UTC

Last Modified

Feb 05, 2017

Products (7)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

8.5(1)SU4 9.0(2)

Description (partial)

Symptom:
1. contact are not called when setup with a dialtime

Conditions:
The issue happens when Dial TIme is set to a timezone other than the Server timezone
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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