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Cisco Bug: CSCuj17344 - Jabber wont respond to STUN binding requests if TURN servers unreachable

Last Modified

Jul 13, 2019

Products (1)

  • Cisco Jabber Video for TelePresence (Movi)

Known Affected Releases

4.6 4.7

Description (partial)

Symptom:
Audio and video may freeze after approximately 30 seconds into a Jabber for TelePresence call, or media may be improperly routed.

Conditions:
A Jabber for TelePresence client is configured to use TURN, and the configured TURN server is not reachable.
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Bug Details Include

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  • Status
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