Guest

Preview Tool

Cisco Bug: CSCuj17326 - "QC RF Mute mismatch" error message not helpful when out of licenses.

Last Modified

Apr 11, 2014

Products (1)

  • Cisco RF Gateway Series

Known Affected Releases

15.0(2)SQB

Description (partial)

Symptom:
On the RFGW-10, the following error message is printed whenever there aren't enough licenses on a LC:

Sep  4 15:33:14 CDT: %DEPI-6-SESSION_DOWN: Depi session Qam4/4.9:0, changed state to down, reason: QC RF Mute mismatch

The "QC RF Mute mismatch" is not enough information for operators to identify that they have exceeded their license capacity on the LC.

This DDTS is a request that the error message be more descriptive when the error is due to exceeding license capacity.

Conditions:
RFGW-10 running 3.3.0SQ
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.