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Cisco Bug: CSCuj16558 - Username/password can't fill When VM has no credential connect with CUP

Last Modified

Nov 06, 2013

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
Summary:
Username/password can't fill When VM has no credential connect with CUP.
Found in:
9.6.0.145680
 
Step to reproduce:
1. In CUCM server, the user has the following user profile: user=cyshen2
Credentials source for voicemail serviceRequired Field=Not set

2. User A (cyshen2) log in CUP in Android Jabber. 

3. In VM page, can't modify the username and password.

expect result:
Since the VM can't use the CUP credential, it can be fill in the VM page.

actual result:
It can't fill the username/passwordthe VM page
 and after the user file has been modified for 2 min, you log out (before log out, the VM of user has the credential as CUPS) the then log in (change the user's profile)
it will crash, maybe the data has not been pushed into the client.

Logs:
All the logs are in the enclosures.

Frequency:
Can reproduce for the unfill
generate once crash.

workaround:
NA

Conditions:
NA
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Bug Details Include

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