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Cisco Bug: CSCuj16312 - Prime Collab 9.0 Menus disappear when licenses are added

Last Modified

Jul 24, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.0

Known Affected Releases

9.0

Description (partial)

Symptom:
After installing Prime Collaboration 9.0 License Base and Mass End point license files, Menus disappear from the system except for Administration -> License Management

Conditions:
This occurs when the Mass End point license purchased, is an upgrade license from CUOM 2.0 eg
 L-PCA-OM2KV2-UPG=  "2000 mass end pointprime collaboration PASS UPG?OM 2.x"
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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