Cisco Bug: CSCuj16274 - Facing Unrecoverable error for voicemail template
Nov 19, 2013
- Cisco Prime Collaboration
- Cisco Prime Collaboration 10.0
Known Affected Releases
Symptom: Order failed for voicemail template Conditions: Step 1: Login to UPM and navigate to "Design -> User provisioning setup" Step 2: Create a new service template for voicemail service. Step 3: Add the service area and user role Fill the necessary provisioning attributes and save the template. Step 4: Navigate to "Design-> User Provisioning" and create a new subscriber for the same domain and associated the same user role. Step 5: Click the "New service" and select the service area. Step 6: Place an order for line and then select the voicemail service from the list. Step 7: Using the created voicemail template, place an order. Final, it is showing a unrecoverable error message for that voice mail order "Status: RELEASED - Unrecoverable Error IPT-0600: Software - Failed to create subscriber User_130910153941 | Cause - org.apache.axis2.AxisFault: com.cisco.unity.cuals.CuDbException: Missing key in referenced table for referential constraint (informix.fk_tbl_callaction_targetconversation_tbl_conversation_conver)."
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Bug Details Include
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