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Cisco Bug: CSCuj15082 - USRM application WebUI is unresponsive

Last Modified

Feb 27, 2018

Products (1)

  • Switched Digital Video

Known Affected Releases

usrm-2.1.4 usrm-2.1.4-9b usrm-2.1.4-9c

Description (partial)

Symptom:
Can not open the USRM application with any browsers such as IE, firefox, or chrome.

Conditions:
[root@hckusrm2 ~]# netstat -anp | grep 'CLOSE_WAIT'
tcp        1      0 172.16.132.10:80            10.254.252.81:49368         CLOSE_WAIT  -
tcp        1      0 172.16.132.10:80            10.254.252.81:49365         CLOSE_WAIT  -
tcp        1      0 172.16.132.10:80            10.254.252.81:49364         CLOSE_WAIT  -
tcp        1      0 172.16.132.10:80            10.254.252.81:49367         CLOSE_WAIT  -
tcp        1      0 172.16.132.10:80            10.254.252.81:49366         CLOSE_WAIT  -
tcp      321      0 172.16.132.10:80            10.254.252.81:49363         CLOSE_WAIT  -
tcp        1      0 172.16.132.10:518           192.168.30.25:603           CLOSE_WAIT  23942/usrm
tcp        1      0 172.16.132.10:519           192.168.30.25:603           CLOSE_WAIT  23942/usrm
tcp        1      0 172.16.132.10:516           192.168.30.25:603           CLOSE_WAIT  23942/usrm
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