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Cisco Bug: CSCuj14989 - Audio quality issue on 8961 Phone when padding is present

Last Modified

May 04, 2016

Products (34)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(4)

Description (partial)

Symptom:
Audio quality issues such as clipping/garbled with 8961 phones when padding is being used.

Conditions:
RTP padding is enabled. This can be seen in a packet capture from the back of the phone.
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Bug Details Include

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