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Cisco Bug: CSCuj12137 - Account locked in UCM & LDAP if reconnected with wrong credentials

Last Modified

Oct 21, 2013

Products (1)

Known Affected Releases

9.5(0)

Description (partial)

Symptom:
Account locked in UCM & LDAP if reconnected with wrong credentials when policy set as 'account locked when input wrong credentials more than 3 times'

Conditions:
Step to Reproduce:
1.Set credentials policy as 'account locked when input wrong credentials more than 3 times' in UCM or LDAP
2.Log in Jabber & UCM,then sign out
3.Reset End user's Password or reset password in LADP,then sync in CUCM
4.Re-sign in Jabber
5.Network auto reconnect or sign out /re-sign in for 3 times

Expect Result:
Account will not be locked for network reconnection. Disable Network reconnection when password invalid.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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