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Cisco Bug: CSCuj10087 - H323 Trunk/Gateway duplicate IP not alerted to user on CM Administration

Last Modified

Jul 06, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(0.97026.9) 10.5(1.10000.7) 8.6(2.10000.30) 9.1(2.10000.28)

Description (partial)

Symptom:
H323 gateway and trunk can have same IP address which leads to routing conflicts.

One of the devices will fail to initialize while ccm process is starting up. SDL traces may show:
00002293.002 |11:48:00.931 |AppInfo  |H225Handler -  Already Ip: Device Name = 10.85.0.3 is IP Address format
00002294.000 |11:48:00.931 |SdlSig   |RegisterH225HandlerReq                 |wait                           |H225Handler(1,100,187,1)         |H225D(1,100,188,11)              |1,100,139,1.1^*^*                        |*TraceFlagOverrode
00002294.001 |11:48:00.931 |AppInfo  |H225Handler::wait_RegisterH225HandlerReq: PeerIpAddr=10.85.0.3
00002294.002 |11:48:00.931 |AppInfo  |H225Handler::wait_RegisterH225HandlerReq ERROR - mH225HandlerServerTbl RemoteIP Address already exist!!!

Conditions:
Same IP Address used for an H323 Trunk, and an H323 Gateway(non-Gatekeeper controlled).
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